Contact information

Last updated: 10 November 2026

Whether you need to check a compatibility question, change an address or follow up a return, the fastest route is email — every message reaches a person on our small Auckland team.

Our details

Max Williams
171 Birkdale Road, Birkdale, Auckland, Auckland 0626, New Zealand
Email: support@irizarriponessa.shop
Phone: +64 21 342 887

When we are available

Monday to Friday, 9:00 a.m. to 5:00 p.m. New Zealand time. Messages that arrive overnight, at the weekend or during a public holiday are answered on the next business day.

How long a reply takes

Email is answered within one business day. Including your order number in the message lets us answer without a round trip of questions.

Sending something back

Returns are received at the Auckland address above. Ask us for a return reference before you post the parcel so it can be matched to your order straight away.